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Archive for January, 2007

Getting the Most Out of Your National Sales Meeting

Posted By Michael Roby | Wednesday, January 10th, 2007

Tomorrow, I am speaking at a National Sales Meeting for a major international insurance company. (My former employer!) Anyone in sales attends many national and regional sales and sales training events. Usually management covers such a huge amount of information, you feel as if you are trying to drink from a fire hose! A study shows that you lose 90% of information you hear after only TWO DAYS! How do you retain and apply the wealth of information you receive at these meetings?

Let me give you three strategies.

First, whenever you attend a major sales conference, make a list of three (3) people you want to meet with during the meeting. Sales leaders, experts in fields of interest to you, and home office support staff can provide you with valuable information and contacts to help you grow your sales business.

Second, I recommend that you buy a “Meetings Journal” for all of your notes from any training experience. (You can also keep notes from books and CD’s in this resource.) Too often we make notes on a legal pad, or a handout, and they go into a file…never to be seen again! You can get a journal at Office Depot, Office Max, Staples, or any office supply store. One company that makes these journals is Wilson Jones, from ACCO Brands. You can see their products at http://www.acco.com/wilsonjones/ They come with lined, numbered pages, and you build a table of contents in the back as you go. Title and date each page. By using this journal, I always have all of my notes in one place, and it becomes a great tool to help me rediscover old sales gems. This strategy has served me well for over 15 years!

Third, pay attention to your notes. Take notes in chronological order, but also set up “Topic,” “Quote,” and “To-Do” Pages. When you hear a solid idea or sales line, put it in your chronological notes AND on the appropriate additional page. When the meeting is over, IMMEDIATELY go to these additional pages, and circle the very best ideas to implement in your business plan. Schedule the second tier ideas for later in the year.

Companies spend huge amounts of time, energy, and money on sales conferences and conventions. You take time out of the field to attend. Using these ideas help them…and YOU…get the most out of the investment as you grow your business!

Good selling!

PRIORITY POST!!! Need More Referrals?

Posted By Michael Roby | Sunday, January 7th, 2007

Referrals and introductions drive the business of top professional salespeople. Among the myriad of prospecting techniques, Referred Lead Prospecting makes the most sense for several reasons:

  • Referrals are a low-cost lead acquisition strategy
  • Referrals help prospects feel comfortable with you, because you were introduced
  • Centers of Influence have a tendency to self-replicate if you keep your sales and service promises
  • Once you build a referral network, your new product and service offerings spread like wildfire, because people in your network talk to each other more often than you know
  • Building referral marketing technologies are relatively simple

Referral marketing works best when you NETWORK with others. Among the many networking strategies, one of the best known is BNI (Business Networking International), which organizes referral networks for sales professionals and entrepreneurs. The following comes from BNI’s website, which is www.bni.com :

“The World’s Largest Referral Organization Welcome to our website. BNI is the largest business networking organization in the world. It offers members the opportunity to share ideas, contacts and most importantly, business referrals.”

“Belonging to BNI is like having dozens of sales people working for you because [other members] carry several copies of your business cards around with them. When they meet someone who could use your products or services, they hand out your card and recommend you. It’s as simple as that! It’s simple because it’s based on a proven concept by BNI Founder, Dr Ivan Misner, called “givers gain.” If I give you business you’ll give me business and we’ll both benefit as a result.”

At this time I don’t have personal experience with BNI, but plan to join, based on two referrals last week from two different clients. If you are in sales and/or own your own company, check out BNI. If you are a BNI member, please respond to this post and share your experience.

Good selling!

Tiger Is Right!

Posted By Michael Roby | Thursday, January 4th, 2007

Tiger Woods is the best golfer in the world… period! In addition, Tiger is a wonderful study in success. Some time ago I heard an interview with Tiger on the “Golf Channel.” The interviewer asked him what was the ONE THING that has made him the best golfer in the world. Tiger thought long and hard, and then he said, “The one thing is EVERYTHING!”

Wow…everything IS important! It seems that salespeople often look for shortcuts and “hot” ideas, when the answer is hidden in doing the right thing the right way all of the time. Every aspect of our sales business is critical to our success.

Let’s look at the following questions:

  • Am I seeing enough prospects?
  • Is my approach professional and designed to get their interest?
  • Are my presentation skills where they need to be?
  • Do I know my competitors?
  • Do I ask for the order?
  • Do I keep my promises?
  • How is my service?
  • Do I ask for referrals?
  • How good am I at customer relationship management?
  • Am I dressed for success in the marketplace in which I perform?

Examine these questions and others that relate to your business, and ask yourself, “What can I do to improve in this area? Put it down on paper, and commit to making significant improvement in 2007. Even the slightest improvement in a few areas can make a big difference in your sales volume.

One last note on Tiger; even though he is the best golfer in the world, and maybe the best ever, HE STILL NEEDS A COACH! If you would like to explore what a professional sales coach can do for you, email me at mike@michaelroby.com. Good Selling!