Last week I was meeting with one of my [tag]sales coaching[/tag] clients in his office. As a [tag]professional speaker[/tag] and [tag]business consultant[/tag] I meet with larger groups of people every week. However, most of my sales coaching work is over the phone. This client’s office is only a short distance from my office, so occasionally we meet in person.
In the course of our meeting, I showed a report to him that I thought would be of interest. He liked it, and wanted a copy. Instead of asking his assistant to make the copy, he first went to his desk, looked for and found a staple puller, and proceeded to remove the staple from the report.
I asked him what he was doing, and he said he just thought he would pull the staple to make it easier for her. I commented that he should provide his administrative staff with staple pullers. He knew the point I was making concerned dedicating yourself to performing those tasks that only you can do and allowing your staff to do the rest. Still, he said, “Why are you making a big deal about a staple?”
My response was simple; it’s not the staple – it’s the attitude. Of course you want to help your team, and always be courteous and thoughtful, but if you don’t focus on your highest and best use of time, the business will not be as successful as it could be. Whether you are in sales with a single assistant or if you manage a large company, look at every area of your business, and ask yourself if there are activities and tasks you take on that could be delegated or outsourced.
Your time and talents are your biggest assets; don’t waste them.
Good selling!
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